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Saying Goodbye

FAQs
How do I book a pet cremation?
Visit our Aftercare Pet Cremation page to learn more about the services we offer and how you can make a booking.
Alternatively, contact our friendly team and we can organise everything for you to suit your individual needs.
Is it advisable to choose home burial for my pet?
Before proceeding with burying your pet in your backyard or garden, it is crucial to verify the regulations and guidelines set by your local council, as these can vary.
It's important to be aware that the anesthesia used during the euthanasia process can pose a risk to other pets and wildlife. In such cases, we strongly recommend considering a private cremation as a safer alternative.
How can I be sure that I receive my pet's ashes?
To ensure the ashes of your pet, and only your pet, are returned to you, Eden Hills have carefully developed a 7 Point Pet Tracking system to provide complete transparency throughout every stage of the cremation process. They assign a unique identification number to your pet at the time of booking and create an ID tag that contains your pet’s details (name, breed and location). This ID tag follows your pet throughout their journey and is checked and double checked at many points throughout the process so you can be absolutely sure that you are receiving your pet’s ashes.
Our family-friendly passionate veterinarians, in-home support, flexible hours and practical advice provide the best care for your pet.
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